Definitions
Client: any professional or natural person capable within the meaning of Articles 1123 et seq. of the Civil Code, or legal entity, who visits the Site subject to these general terms and conditions.
Benefits and Services: https://www.bastidedeganay.com makes available to Customers:
Content: All elements constituting the information present on the Site, in particular texts - images - videos.
Customer Information: Hereinafter referred to as «Information», which correspond to all personal data likely to be held by https://www.bastidedeganay.com for the management of your account, customer relationship management, and for analysis and statistical purposes.
User: Internet user connecting, using the aforementioned site.
Personal Information: «Information that enables, in any form whatsoever, directly or indirectly, the identification of the natural persons to whom it applies» (Article 4 of Law No. 78-17 of January 6, 1978).
The terms «personal data», «data subject», «processor» and «sensitive data» have the meaning defined by the General Data Protection Regulation (GDPR: No. 2016-679)
1. Website presentation
In accordance with Article 6 of Law No. 2004-575 of June 21, 2004 on confidence in the digital economy, users of the website are informed https://www.bastidedeganay.com the identity of the various stakeholders involved in its implementation and monitoring:
Owner SASU SAINT JEROME, Share capital of €200.00, VAT number FR39984090423 – 1 Chemin de Ganay 13540 AIX EN PROVENCE
Publication Manager Laurent Misbach – contact@bastidedeganay.com
The publication manager is a natural person or a legal entity.
Webmaster Misbach – contact@bastidedeganay.com
Host ovh – 2 rue Kellermann 59100 Roubaix 1007
Data Protection Officer Bastide de Ganay – contact@bastidedeganay.com
2. General terms and conditions of use of the site and services offered
The Site constitutes an intellectual work protected by the provisions of the Intellectual Property Code and applicable International Regulations.
The Client may not in any way reuse, assign, or exploit for its own account all or part of the elements or works of the Site.
Use of the site https://www.bastidedeganay.com implies full and unreserved acceptance of the general terms of use described below. These terms of use are subject to change or completion at any time, and users of the site https://www.bastidedeganay.com are therefore invited to consult them on a regular basis.
This website is normally accessible to users at all times. However, an interruption for reasons of technical maintenance may be decided by https://www.bastidedeganay.com, which will then endeavor to notify users in advance of the dates and times of the intervention.
The website https://www.bastidedeganay.com is updated regularly by https://www.bastidedeganay.com responsible. In the same way, the legal notices may be modified at any time: they are nonetheless binding on the user, who is invited to refer to them as often as possible in order to take note of them.
3. Description of services provided
The website https://www.bastidedeganay.com is intended to provide information regarding all of the company's activities.
https://www.bastidedeganay.com strives to provide on the site https://www.bastidedeganay.com information as accurate as possible. However, it cannot be held liable for omissions, inaccuracies, and deficiencies in updating, whether caused by itself or by third-party partners who provide this information.
All the information indicated on the site https://www.bastidedeganay.com are provided for information purposes only, and are subject to change. Furthermore, the information appearing on the site https://www.bastidedeganay.com are not exhaustive. They are subject to modifications made since they were put online.
4. Contractual limitations on technical data
The site uses JavaScript technology.
The website cannot be held liable for material damage related to the use of the site. In addition, the user of the site agrees to access the site using recent equipment, free of viruses, and with an updated, latest-generation browser.
The site https://www.bastidedeganay.com is hosted by a service provider within the territory of the European Union in accordance with the provisions of the General Data Protection Regulation (GDPR: No. 2016-679)
The goal is to provide a service that ensures the highest accessibility rate. The host ensures the continuity of its service 24 hours a day, every day of the year. It nevertheless reserves the right to interrupt the hosting service for the shortest possible durations, particularly for purposes of maintenance, improvement of its infrastructures, infrastructure failure, or if the Services and Features generate traffic deemed abnormal.
https://www.bastidedeganay.com and the hosting provider cannot be held liable in the event of a malfunction of the internet network, telephone lines, or computer and telephone equipment related in particular to network congestion preventing access to the server.
5. Intellectual property and counterfeiting
https://www.bastidedeganay.com owns the intellectual property rights and holds the rights of use for all elements accessible on the website, including texts, images, graphics, logos, videos, icons, and sounds.
Any reproduction, representation, modification, publication, or adaptation of all or part of the elements of the site, regardless of the means or process used, is prohibited, except with the prior written authorization of: https://www.bastidedeganay.com.
Any unauthorized use of the site or any of the elements it contains will be considered as constituting an infringement and prosecuted in accordance with the provisions of articles L.335-2 and following of the Intellectual Property Code.
6. Limitation of liability
https://www.bastidedeganay.com acts as the site editor. https://www.bastidedeganay.com is responsible for the quality and accuracy of the Content they publish.
https://www.bastidedeganay.com cannot be held responsible for any direct or indirect damage caused to the user's equipment when accessing the website https://www.bastidedeganay.com, and resulting either from the use of equipment not meeting the specifications indicated in point 4, or from the occurrence of a bug or incompatibility.
https://www.bastidedeganay.com cannot either be held liable for indirect damages (such as for example a loss of market or loss of an opportunity) resulting from the use of the site https://www.bastidedeganay.com.
Interactive spaces (with the option to ask questions in the contact area) are available to users. https://www.bastidedeganay.com reserves the right to delete, without prior notice, any content posted in this space that violates the legislation applicable in France, in particular the provisions relating to data protection. Where applicable, https://www.bastidedeganay.com also reserves the right to hold the user civilly and/or criminally liable, particularly in the event of messages of a racist, insulting, defamatory, or pornographic nature, regardless of the medium used (text, photograph, etc.).
7. Personal Data Management
The Client is informed of the regulations concerning marketing communication, the law of June 21, 2014 for confidence in the Digital Economy, the Data Protection Act of August 6, 2004, as well as the General Data Protection Regulation (GDPR: no. 2016-679).
7.1 Persons responsible for the collection of personal data
For the Personal Data collected in connection with the creation of the User's personal account and their browsing on the Site, the controller of the Personal Data is: Bastide de Ganay. https://www.bastidedeganay.com is represented by Quentin Misbach, its legal representative.
As the controller of the data it collects, https://www.bastidedeganay.com undertakes to comply with the framework of the legal provisions in force. In particular, it is the Customer's responsibility to establish the purposes of its data processing, to provide its prospects and customers, based on the collection of their consent, with complete information on the processing of their personal data, and to maintain a record of processing activities that reflects reality.
Whenever https://www.bastidedeganay.com Personal Data Processing, https://www.bastidedeganay.com takes all reasonable steps to ensure the accuracy and relevance of the Personal Data with regard to the purposes for which https://www.bastidedeganay.com the treaties.
7.2 Purpose of the collected data
https://www.bastidedeganay.com is likely to process all or part of the data:
- to enable navigation on the Site and the management and traceability of services and benefits ordered by the user: connection and site usage data, billing, order history, etc.
- to prevent and combat computer fraud (spamming, hacking, etc.): computer equipment used for browsing, IP address, password (hashed)
- to improve navigation on the Site: connection and usage data
- to conduct optional satisfaction surveys on https://www.bastidedeganay.com email address
- to conduct communication campaigns (SMS, email): phone number, email address
https://www.bastidedeganay.com does not commercialize your personal data, which is therefore used solely out of necessity or for statistical and analytical purposes.
7.3 Right of access, rectification, and opposition
In accordance with current European regulations, Users of https://www.bastidedeganay.com have the following rights:
- right of access (Article 15 GDPR) and of rectification (Article 16 GDPR), updating, and completion of Users' data; right to lock or erase Users' personal data (Article 17 of the GDPR) when they are inaccurate, incomplete, ambiguous, outdated, or whose collection, use, communication, or storage is prohibited
- right to withdraw consent at any time (Article 13(2)(c) GDPR)
- right to restriction of processing of Users' data (Article 18 GDPR)
- right to object to the processing of User data (Article 21 GDPR)
- right to data portability for the data provided by Users, where such data processing is automated and based on their consent or on a contract (Article 20 GDPR)
- right to define the fate of the Users' data after their death and to choose to whom https://www.bastidedeganay.com must communicate (or not) their data to a third party previously designated by them
As soon as https://www.bastidedeganay.com upon learning of the death of a User and in the absence of instructions from them, https://www.bastidedeganay.com undertakes to destroy its data, unless their retention proves necessary for evidentiary purposes or to comply with a legal obligation.
If the User wishes to know how https://www.bastidedeganay.com use their Personal Data, request their rectification, or object to their processing, the User may contact https://www.bastidedeganay.com in writing to the following address:
Bastide de Ganay – DPO, Bastide de Ganay
5635 Route du Puy Sainte Réparade, 13540 Puyricard.
In this case, the User must indicate the Personal Data that they would like https://www.bastidedeganay.com corrects, updates, or deletes, by identifying himself or herself precisely with a copy of an identity document (identity card or passport).
Personal data deletion requests shall be subject to the obligations imposed on https://www.bastidedeganay.com by law, in particular regarding the retention or archiving of documents. Finally, Users of https://www.bastidedeganay.com may lodge a complaint with the supervisory authorities, and in particular the CNIL (https://www.cnil.fr/fr/plaintes).
7.4 Non-disclosure of personal data
https://www.bastidedeganay.com prohibits itself from processing, hosting, or transferring the Information collected on its Customers to a country located outside the European Union or recognized as «non-adequate» by the European Commission without prior notice to the customer. However, https://www.bastidedeganay.com remains free to choose its technical and commercial subcontractors provided that they present sufficient guarantees with regard to the requirements of the General Data Protection Regulation (GDPR: No. 2016-679).
https://www.bastidedeganay.com undertakes to take all necessary precautions in order to preserve the security of the Information and in particular that it is not communicated to unauthorized persons. However, if an incident impacting the integrity or confidentiality of the Customer's Information is brought to the attention of https://www.bastidedeganay.com, the latter must inform the Client as soon as possible and communicate the corrective measures taken. Furthermore https://www.bastidedeganay.com collects no «sensitive data».
The User's Personal Data may be processed by subsidiaries of https://www.bastidedeganay.com and subcontractors (service providers), exclusively for the purposes of this policy.
Within the limits of their respective jurisdictions and for the purposes mentioned above, the main persons likely to have access to the data of the Users of https://www.bastidedeganay.com are mainly our customer service agents.
8. Incident notification
Regardless of the efforts made, no method of transmission over the Internet and no method of electronic storage is completely secure. We therefore cannot guarantee absolute security.
If we were to become aware of a security breach, we would notify the affected users so that they could take appropriate action. Our incident notification procedures take into account our legal obligations, whether at the national or European level. We are committed to fully informing our customers of all issues relating to the security of their account and providing them with all the necessary information to help them comply with their own regulatory reporting obligations.
No personal information of the site user https://www.bastidedeganay.com is published without the user's knowledge, exchanged, transferred, assigned, or sold on any medium to third parties. Only the assumption of the buyout of https://www.bastidedeganay.com and of its rights would permit the transmission of the said information to the potential purchaser who would in turn be bound by the same obligation of retention and modification of the data with respect to the site user https://www.bastidedeganay.com.
Security
To ensure the security and confidentiality of Personal Data and Health Personal Data, https://www.bastidedeganay.com uses networks protected by standard devices such as firewalls, pseudonymization, encryption, and passwords.
When processing Personal Data, https://www.bastidedeganay.com takes all reasonable steps to protect them against loss, misuse, unauthorized access, disclosure, alteration, or destruction.
9. Hyperlinks, «cookies» and internet tags
The site https://www.bastidedeganay.com contains a certain number of hyperlinks to other sites, set up with the authorization of https://www.bastidedeganay.com. However, https://www.bastidedeganay.com does not have the ability to check the content of the sites thus visited, and consequently assumes no responsibility for this.
Unless you decide to disable cookies, you agree that the site may use them. You can disable these cookies at any time free of charge using the opt-out options provided and reiterated below, bearing in mind that this may reduce or prevent access to all or part of the Services offered by the site.
9.1. «COOKIES»
A cookie is a small data file sent to the User's browser and stored within the User's terminal (e.g., computer, smartphone) (hereinafter «Cookies»). This file includes information such as the User's domain name, the User's Internet service provider, the User's operating system, and the date and time of access. Cookies in no way risk damaging the User's terminal.
https://www.bastidedeganay.com is likely to process the User's information regarding their visit to the Site, such as the pages consulted, the searches performed. This information allows https://www.bastidedeganay.com to improve the content of the Site and the User's navigation.
As Cookies facilitate navigation and/or the provision of services offered by the Site, the User can configure their browser to allow them to decide whether or not to accept them so that Cookies are stored in the terminal or, conversely, rejected, either systematically or depending on their issuer. The User can also configure their browser software so that the acceptance or refusal of Cookies is offered to them on a case-by-case basis, before a Cookie is likely to be stored in their terminal. https://www.bastidedeganay.com Inform the user that, in this case, not all features of their web browser may be available.
If the User refuses the saving of Cookies in their terminal or browser, or if the User deletes those saved therein, the User is informed that their navigation and experience on the Site may be limited. This could also be the case when https://www.bastidedeganay.com or one of its service providers cannot recognize, for technical compatibility purposes, the type of browser used by the device, the language and display settings, or the country from which the device appears to be connected to the Internet.
If applicable, https://www.bastidedeganay.com declines all liability for the consequences related to the degraded operation of the Site and the services possibly offered by https://www.bastidedeganay.com, resulting (i) from the refusal of Cookies by the User (ii) from the impossibility for https://www.bastidedeganay.com to save or consult the Cookies necessary for their operation as a result of the User's choice. For the management of Cookies and the User's choices, the configuration of each browser is different. It is described in the browser's help menu, which will allow the User to know how they can modify their wishes regarding Cookies.
At any time, the User may choose to express and modify their wishes regarding Cookies. https://www.bastidedeganay.com may also use the services of external service providers to help it collect and process the information described in this section.
Finally, by clicking on the icons dedicated to the social networks Twitter, Facebook, Linkedin, and Google Plus appearing on the Website of https://www.bastidedeganay.com or in its mobile application and if the User has accepted the deposit of cookies by continuing to browse the Website or the mobile application of https://www.bastidedeganay.com, Twitter, Facebook, LinkedIn, and Google Plus may also place cookies on your devices (computer, tablet, mobile phone).
These types of cookies are only placed on your devices provided that you consent to them by continuing your navigation on the website or mobile application of https://www.bastidedeganay.com. At any time, however, the User may withdraw their consent to https://www.bastidedeganay.com drop this type of cookies.
You can disable cookie acceptance via your browser by following these instructions:
-If you are using the Internet Explorer browser
In Internet Explorer, click the «Tools» button, then click «Internet Options».
Under the «General» tab, under «Browsing history», click «Settings».
Click the «Show files» button.
Click the Name column header to sort all files in alphabetical order, then browse the list until you see files starting with the prefix «Cookie» (all cookies have this prefix and usually contain the name of the website that created the cookie).
Select the cookie or cookies containing the name «www.bastidedeganay.com» and delete them.
Close the window containing the file list, then double-click «OK» to return to Internet Explorer.
-If you use the Firefox browser
Go to the browser's «Tools» tab and then select the «Options» menu.
In the window that appears, choose «Privacy» and click on «Show cookies».
Find the files that contain «www.bastidedeganay.com», select them and delete them.
– If you use the Safari browser
In your browser, select the «Edit» menu and then «Preferences».
Click on «Security».
Click on «Show cookies».
Select the cookies that contain «www.bastidedeganay.com» and click «Clear» or «Clear all».
After deleting the cookies, click «Done».
– If you use the Google Chrome browser
Click the Tools menu icon. Select «Options».
Click on the «Advanced options» tab and go to the «Privacy» section. Click on the «Show cookies» button. Locate the files that contain «www.bastidedeganay.com». Select them and delete them.
Click «Close» to return to your browser.
9.2. INTERNET TAGS
https://www.bastidedeganay.com may occasionally use internet tags (also known as «tags», action tags, single-pixel GIFs, clear GIFs, invisible GIFs, and 1x1 GIFs) and deploy them via a web analytics partner that may be located (and therefore store the corresponding information, including the User's IP address) in a foreign country.
These tags are placed both in the online advertisements allowing internet users to access the Site, and on the various pages thereof.
This technology allows https://www.bastidedeganay.com to evaluate visitors' responses to the Site and the effectiveness of its actions (for example, the number of times a page is opened and the information consulted), as well as the User's use of this Site.
The external service provider may eventually collect information about visitors to the Site and other websites using these tags, and compile reports on the Site's activity for the attention of https://www.bastidedeganay.com, and to provide other services relating to the use of the same and of the Internet.
10. Payment and reservations
Online payments
For your financial transactions, the site https://www.bastidedeganay.com use an external payment solution. With this system, your credit card payment is made directly on the secure server of the online bank. At no time will your credit card number be communicated to the company Bastide de Ganay.
Reservations
Terms and conditions of sale and cancellation related to online booking or booking requests are indicated precisely in the relevant forms. You can request a copy of the general terms and conditions of sale at the company address above in paragraph 1, «Website introduction».Online booking solutions require checking the «acceptance of the terms and conditions of sale» box prior to any purchase. City taxes, if applicable, will be specified on the establishment's invoice. They are not included in the amounts indicated at the time of booking. The setting of these taxes is independent of the will of the company Bastide de Ganay.
11. Governing law and jurisdiction.
Any dispute relating to the use of the site https://www.bastidedeganay.com is governed by French law.
Except where the law does not allow it, exclusive jurisdiction is granted to the competent courts of Aix-en-Provence.